Thank you for choosing مركز صيانة غسالات.store for your appliance repair needs. We are committed to providing exceptional service and ensuring your satisfaction. Below are the terms of our refund and return policy:
- Service Satisfaction Guarantee:
- If the issue with your automatic washing machine or fridge persists after our repair service, we will provide a follow-up service free of charge within 14 days of the initial repair.
- Refund Eligibility:
- Refunds are only applicable if our repair service fails to address the issue and subsequent follow-up service also proves ineffective.
- Refund requests must be submitted within 30 days of the initial repair service.
- Parts Return Policy:
- Any replacement parts installed during the repair process are non-returnable unless proven defective.
- Defective parts will be replaced at no additional cost if reported within 14 days of installation.
- Non-Refundable Situations:
- Refunds will not be issued for issues unrelated to the service performed, misuse, or new damages to the appliance after the repair.
- Refund Process:
- Approved refunds will be processed within 7-10 business days and will be issued to the original payment method.